Case Studies

Our Expertise Proven by Case Studies

See how we’ve helped local and global organisations transform their customer experiences with Amazon Connect.

Featured Customer story

Scaling Advanced AI and Outbound Capabilities for Health Insurance
Optimising Facility Management Support with Intelligent Integrations
Driving 50% Cost Savings for Local Government
Streamlining Global Gifting Operations with Amazon Connect
Improving Crisis Support with Consolidated Cloud Voice and Chat
Powering AI-Driven Patient Care at Scale
Enhancing Experience and Efficiency in Financial Services
Scaling Advanced AI and Outbound Capabilities for Health Insurance
Enhancing Experience and Efficiency in Financial Services
Driving 50% Cost Savings for Local Government
Improving Crisis Support with Consolidated Cloud Voice and Chat
Powering AI-Driven Patient Care at Scale
Optimising Facility Management Support with Intelligent Integrations
Streamlining Global Gifting Operations with Amazon Connect

Inspired by what’s possible?

These case studies show how organisations like yours have successfully deployed and evolved Amazon Connect with Contacx. If you’re considering a similar journey, we’d love to talk through what that could look like for you – we’re always happy to chat Connect and CX!