Case Studies
Our Expertise Proven by Case Studies
See how we’ve helped local and global organisations transform their customer experiences with Amazon Connect.
Featured Customer story
Scaling Advanced AI and Outbound Capabilities for Health Insurance
Streamlining Global Gifting Operations with Amazon Connect
Improving Crisis Support with Consolidated Cloud Voice and Chat
Streamlining Global Gifting Operations with Amazon Connect
Scaling Advanced AI and Outbound Capabilities for Health Insurance
Improving Crisis Support with Consolidated Cloud Voice and Chat
Inspired by what’s possible?
These case studies show how organisations like yours have successfully deployed and evolved Amazon Connect with Contacx. If you’re considering a similar journey, we’d love to talk through what that could look like for you – we’re always happy to chat Connect and CX!




